If there is one thing that we can be certain about when it comes to Cyber Security, it’s that the landscape will remain dynamic and turbulent. Cyber attacks and breaches continue to hit the headlines and organizations have become increasingly conscious of how vulnerable they are to threats. Part of the problem is attackers leverage increasingly sophisticated types of attacks, even as organizations gather and rely on a growing volume of data.
However, a key factor involves people themselves. No matter how much innovative cybersecurity technology and expertise organizations are throwing at the problem, employees remain vulnerable to phishing, social engineering, and other attacks aimed at stealing passwords and user credentials.
For this reason, most organizations provide security awareness education to employees. But given how often hackers continue bypassing security controls, it’s clear there’s a huge need for improvement. With that in mind, here are some of the biggest challenges for security-awareness programs—and how to solve them.
Despite having multiple layers of security in place, Cyber Security awareness remains a key challenge for many organizations. Often an ad-hoc approach is adopted but it’s important to recognize that cyber awareness is more than just simulated phishing. It requires a hybrid approach of physical activities such as awareness days and poster campaigns along with relevant digital assets including policy management, assessments, and eLearning.
Every decision someone makes in the business, at any level, can have risk implications. As such, an organization’s senior management team must take ownership of Cyber Security and put in place the correct procedures and training that addresses all the risks. The tone set from the top will ultimately be the driving force in creating a culture of enhanced Cyber Security awareness.
Once an awareness campaign has been established, organizations should regularly review and report on the results. This is essential to uncovering near misses and areas where technology and processes can be improved. For example, phishing simulations enable organizations to review just how susceptible their company is to fraudulent phishing emails and helps identify staff that require additional training.
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